Envios Internacionais

Encomendas para o Exterior

União Europeia e Procedimentos Alfandegários

1. O que Você Precisa Saber
Quando você recebe encomendas enviadas para Portugal de países fora da União
Europeia (UE), é bom saber que elas estão sujeitas a direitos aduaneiros e ao pagamento do Imposto sobre o Valor Acrescentado (IVA). Isso vale para todas as encomendas, independentemente do valor. Lembre-se que, desde julho de 2021, as isenções para compras até 22 euros não se aplicam mais a compras comerciais.

2. Como Funciona o Desalfandegamento
Assim que sua encomenda chega a Portugal, ela passa por uma triagem na alfândega. Se o valor da sua encomenda for superior a 22 euros, ela será controlada pela alfândega e você precisará pagar os impostos correspondentes. Caso sua encomenda fique retida, você receberá uma notificação dos CTT (Correios de Portugal) com informações sobre os documentos que precisa apresentar para liberar a encomenda, como faturas e comprovantes de pagamento.

3. O Que Você Precisa Fazer
É sua responsabilidade fornecer toda a documentação necessária para o desalfandegamento, que pode incluir:

Fatura de compra ou comprovante de pagamento.
Cópia do seu cartão de cidadão ou outro documento identificativo.

O processo pode levar entre 3 a 4 semanas desde a chegada da encomenda na
alfândega até que ela seja liberada para entrega.

4. Novidades Recentes
Desde 2021, todos os envios internacionais precisam vir acompanhados de um formulário online preenchido previamente, onde você deve detalhar as informações sobre os bens enviados. Essa mudança ajuda a facilitar o controle aduaneiro e garante que você cumpra com suas obrigações fiscais. Entre em contato conosco: Caso você tenha qualquer dúvida sobre a nossa política de troca, por favor, entre em contato pelo contato@kimiza.com .

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